Privacy Policy
This explains what information we collect, why, and how it is protected.
Last updated: [Date]
1. Who this policy covers
This Privacy Policy applies to visitors and users of this website and to anyone who submits an enquiry, form, or WhatsApp/phone message to Finaxy Advisory (“we,” “us”).
2. Information We Collect
- Contact details: name, phone number, email address, city.
- Loan-related details: loan type, amount required, employment/income information you choose to share, and any documents you upload during the advisory process.
- Technical data: IP address, browser type, device information and cookies (see our Cookie Policy).
3. How We Use Your Information
- To assess loan eligibility and match you with suitable lending partners.
- To contact you by call, SMS, WhatsApp or email regarding your enquiry.
- To improve our website and services.
- To comply with legal and regulatory requirements.
4. Sharing Your Information
We share your information with a lending partner only when it is relevant to processing your specific enquiry, and only with partners you have consented to be matched with. We do not sell your personal data to third parties. [List categories of any other recipients, e.g. payment processors, CRM providers, if applicable.]
5. Consent for Communication
By submitting a form on this website or messaging us on WhatsApp, you consent to being contacted by us and/or our lending partners regarding your enquiry, via call, SMS, WhatsApp or email. You may withdraw this consent at any time by contacting us (see Section 9).
6. WhatsApp Communication
Where we communicate with you over WhatsApp, this happens through a direct, one-to-one chat rather than a public group or broadcast list, in order to keep your financial information private.
7. Data Retention
[State how long you retain lead/application data, e.g. “We retain your data for as long as needed to process your enquiry and for [X years] thereafter for legal/audit purposes.”]
8. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. [Describe actual measures — SSL, access controls, secure form/CRM, etc.]
9. Your Rights
You may request access to, correction of, or deletion of your personal data, and may withdraw consent for future communication, by writing to [privacy email]. We will respond within a reasonable time as required under applicable Indian data protection law.
10. Cookies
This website uses cookies and similar technologies. Details are in our separate Cookie Policy.
11. Children’s Privacy
Our services are intended for individuals who are at least 18 years old and legally eligible to apply for a loan in India. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.
13. Contact Us
For any privacy-related question or request, contact: Kotadiya DD, 403, SKY Zone, Sarthana Jakatnaka, Varachha, Surat, Gujarat 395006. WhatsApp/Call: +91 81405 26761. Email: [your-email@domain.com].